Acceptable Use Policy (AUP)

1. Purpose

This policy defines the acceptable use boundaries and prohibited activities for Hosted Cloud services. Our goal is to provide a safe, stable, and lawful service environment.

2. Prohibited Activities

The following activities are strictly prohibited:

• Spam: Bulk email sending, unsolicited advertising
• Phishing: Phishing, fake websites
• Malware: Virus, trojan, ransomware, botnet
• Hacking: Unauthorized system access, port scanning
• DDoS: Denial of service attacks
• Copyright Infringement: Pirated content, unlicensed software
• Illegal Content: Any content that violates applicable laws

3. Resource Usage Limits

Reasonable usage is expected for shared hosting and VPS services:

• CPU usage may not continuously exceed 80%
• Excessive disk I/O must not affect other users
• Network traffic must not contain DoS/DDoS attacks
• Email sending is limited to 500 messages per hour

4. Sanctions for Violations

The following sanctions apply for AUP violations:

1. First Violation: Email warning, 24-hour correction period
2. Second Violation: Service temporarily suspended
3. Serious Violation: Account immediately terminated, no refund
4. Legal Violation: Reported to law enforcement

5. Customer Responsibilities

• You are responsible for the security of your servers
• You must keep your software up to date
• You must use strong passwords
• You should perform regular backups
• You should report suspicious activities

6. Reporting Violations

To report AUP violations, you can send an email to [email protected]. All complaints are reviewed within 24 hours.