Security and Backup Policy

1. Security Measures

• Network Security: Firewall, DDoS protection, IPS/IDS
• Data Encryption: SSL/TLS, AES-256 disk encryption
• Physical Security: Biometric access, 24/7 surveillance
• Access Control: 2FA, SSH key, IP whitelist

2. Automatic Backup

Backup guarantees for managed services:

• Daily Backup: Every day at 02:00, 7-day retention
• Weekly Backup: Sundays, 4-week retention
• Monthly Backup: First day of the month, 6-month retention
• Geographic Backup: Replication to a different location

3. Disaster Recovery

Disaster recovery plan: RTO (Recovery Time Objective) 4 hours, RPO (Recovery Point Objective) 24 hours. High availability and failover mechanisms are available for critical systems.

4. Security Certifications

• ISO 27001 - Information Security Management
• SOC 2 Type II - Service Organization Controls
• PCI DSS - Payment Card Security
• Tier III - Data Center Certification